Room 14 Menswear Terms & Conditions
Please read these terms of sale carefully before placing your order and retain a copy of these terms and your order for future reference.
Format of the Contract
These terms of sale apply to all goods supplied by Rowan James Hines T/A Room 14 Menswear based at 14 George Street, Ashton-Under-Lyne, Lancashire, OL6 6AQ, United Kingdom (herein after called the supplier).
No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier or agent of the Suppler has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between you.
By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
The contract is subject to your right of cancellation (see below).
The Supplier may change these terms of sale without notice to you in relation to future sales.
Description and price of the goods
The description and price of the goods you order will be as shown on the Supplier’s website at the time you place your order.
The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit or debit card for the goods. Refunds will be processed within 30 days.
Every effort is made to ensure that prices shown on the Supplier’s website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14-day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit or debit card for the goods.
In addition to the price, you are required to pay a delivery charge for the goods.
Payment for the goods and delivery charges can be made by any method shown on the Supplier’s website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
There will be no delivery until cleared funds are received.
The goods are at your risk from the time of delivery.
Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of the goods, and all other sums which are or which become due to the Supplier from you on any account.
The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.
You have the right to cancel the contract and return the goods at any time up to the end of 7 days after you receive the goods (see our returns policy).
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for un-authorised access to information supplied by you.
Complaints & Queries
Should you need to make a complaint please email firstname.lastname@example.org and we will make every effort to respond to your email within 48 hours.
Alternatively if you wish to speak with us please contact us on +44 (0)161 330 5506, Monday to Thursday 9.30-5pm, Friday & Saturday 9.30-5.30pm, Sunday 11-3pm.